Sprint can record you but you can't record them.
This is a recording of my first attempt to cancel my service contract with Sprint. Given some difficulty dealing with Sprint customer service in the past I felt as though I could no longer trust Sprint's customer service representatives. In an effort to ensure that all terms of the contract were honored as well as any promises made by Sprint customer service I attempted to record my cancellation call.
The bottom line is that Sprint forces customers to conset to call recording but they will not reciprocate those same terms.
This recording was made in May 2014