Death of the founder takes an incredible toll on any business, but after Jerry Gordon passed away in November of 2015, Karen Gordon his wife, had to take over. She has done it with grace and smarts. Take a listen to this incredibly hard working salon owner, stylist and beauty industry friend! Karen has insight into the inner operation of various important organizations like Chicago Cosmetologist, Intercoiffure, the International Association of Tricologists. She gives us her opinion on the dangers facing the industry: Amazon, booth rental, deregulation and more. Karen reviews the deepest thoughts and feelings of her late husband and industry icon, Jerry Gordon, on issues concerning the beauty industry and specifically salons.