Patient experience podcasts and episodes
Episode #121: A ‘Master Class’ in building a healthcare consumer experience company - with Glen Tullman, Executive Chairman & CEO of Transcarent 2 months ago
Friends,This interview is about an organization that is creating a new healthcare category, and whose purpose is to solve the ...
Episode #116: Project Fulcrum - a serious commitment to Humanizing Healthcare - with Nicholas Archer of AdventHealth 7 months, 1 week ago
Friends,The focus of this interview is on a 'greenfield' project that was under wraps for the past three years, and ...
Episode 95: ‘How COVID-19 is Reframing Healthcare in America’ with Lee Becker, Solutions Principal at Medallia Inc. 1 year, 7 months ago
Dear Friends & Colleagues,On Friday March 27th 2020, I launched a limited podcast series addressing how the COVID-19 pandemic is ...
Episode #62 Customer Experience Strategy with Valerie Monet 2 years, 7 months ago
Is there a senior leader in your organization with the sole job of eliminating “customer friction points”? Well, there is ...
Episode #57 - Creating a New Healthcare Consumer Experience, Part II with Kevan Mabbutt 2 years, 9 months ago
Dear Listeners,Healthcare consumerism is on everyone’s mind these days. It’s a growing movement being taken up across the industry - ...
The Antidote to Patient & Caregiver Suffering - Compassionate Connected Care, with Christina Dempsey, Chief Nursing Officer for Press Ganey Associates 3 years, 9 months ago
This week's podcast is about the critically important issue of patient suffering & professional caregiver suffering. This particular episode will ...
The 'Compassionate Care Movement' with Alex Coren, Co-Founder & Chief Innovation Officer at Wambi 3 years, 10 months ago
This episode is about nothing less than elevating the human condition at the forefront of healthcare delivery. It is about ...
Patient Engagement with Devin Gross (EMMI) 4 years, 2 months ago
In this episode ofCreating a New Healthcare, Dr. Neuwirth interviews Devin Gross, who very recently left EMMI, after many years ...
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